Negotiation Skills Training
Effective negotiation is a vital tool within organisations today. Negotiating is used to help individuals win new business, revise a previous agreement, or negotiate the best outcome at a personal or professional level. When we are effective in expressing/defending our own point of view and capable of taking into account our partners' view at the same time working towards long term agreements we are successful negotiators.
1 Target Audience
This in-company run negotiation skills training course can be tailored depending on need and skill level of those attending.
2 Course Objectives
- Understand how they can negotiate effectively with colleagues, suppliers, customers
- Understand different styles of negotiation
- Know how to plan and prepare for negotiations
- Know how to execute the negotiation and create a win-win outcome
- Gain practical experience through negotiation simulations
3 Course content
- Introduction to negotiating
- Planning for negotiations
- Setting objectives
- Entry and exit points
- Establishing tradeables
- Communication skills in negotiation
- Listening
- Questioning
- Body language
- Common tactics
- Discussions
- Proposing and settling
- Effective negotiation strategy and tactics
4 Approach
We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.
- Trainer presentation, input and facilitation
- Small group exercises and discussions
- Case studies
- Practice sessions based on the organisation's example scenarios
